Frequently Asked Questions
No matter what your question is about Braxley Bands, our team is always on hand to provide prompt and accurate answers.
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General Information
Shipping & delivery
Orders & Payment
Returns & Exchanges
Product Care & Maintenance
Warranty & Support
General Information
What makes Braxley Bands different from other Apple Watch bands?
What materials are these bands made from?
Are these bands compatible with all Apple Watch models?
How do I know which size to order?
Shipping & delivery
How long will it take to receive my order?
Do you ship internationally?
How much does shipping cost?
Can I track my order?
What should I do if my package is lost or damaged?
Orders & Payment
What payment methods do you accept?
Can I cancel or change my order after it’s been placed?
Do you offer discounts or promotions?
How do I apply a discount or promo code?
Is my payment information secure?
Returns & Exchanges
What is your return policy?
What is your exchange policy?
How do I initiate a return or exchange?
How long does it take to process a refund?
Product Care & Maintenance
How do I clean and care for my Braxley Band?
Are Braxley Bands waterproof?
Will my Braxley Band stretch over time?
How do I replace my Apple Watch Band?
Warranty & Support
Do Braxley Bands come with a warranty?
What does the warranty cover?
How do I claim warranty service?
How can I contact customer support?