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Frequently Asked Questions

No matter what your question is about Braxley Bands, our team is always on hand to provide prompt and accurate answers.

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General Information

Shipping & delivery

Orders & Payment

Returns & Exchanges

Product Care & Maintenance

Warranty & Support

General Information

What makes Braxley Bands different from other Apple Watch bands?

What materials are these bands made from?

Are these bands compatible with all Apple Watch models?

How do I know which size to order?

Shipping & delivery

How long will it take to receive my order?

Do you ship internationally?

How much does shipping cost?

Can I track my order?

What should I do if my package is lost or damaged?

Orders & Payment

What payment methods do you accept?

Can I cancel or change my order after it’s been placed?

Do you offer discounts or promotions?

How do I apply a discount or promo code?

Is my payment information secure?

Returns & Exchanges

What is your return policy?

What is your exchange policy?

How do I initiate a return or exchange?

How long does it take to process a refund?

Product Care & Maintenance

How do I clean and care for my Braxley Band?

Are Braxley Bands waterproof?

Will my Braxley Band stretch over time?

How do I replace my Apple Watch Band?

Warranty & Support

Do Braxley Bands come with a warranty?

What does the warranty cover?

How do I claim warranty service?

How can I contact customer support?